will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX. THE ROLE The...
This is a remote position. Required to assist in converting an existing complex and locked down Zendesk... of Zendesk and our configuration of it to deliver solutions to business problems through configuration changes, code changes...
and across the business. This role suits someone with previous Zendesk experience who wants more exposure to designing, building... solutions using Zendesk and other contact centre software as needed. Support, Implement and/or optimize the following channels...
of Zendesk's partner sales cycle. Partner SC’s must be partner relationship focused, sales driven and technically savvy.... They must be successful in coaching Partner CTO, Solutions Consultant, and Architect leads on the positioning and use of Zendesk. The Partner SC will work...
Job Description Enterprise, Senior Manager, Job Description Join us at Zendesk, where we're on a mission to power... sales process and drive accountability to KPIs and sales stages. Maintain thorough knowledge of Zendesk solutions, staying...
Job Description Job Description Zendesk is searching for a Deal Desk Senior Manager to join our EMEA Deal Desk team... in a dynamic, rapidly evolving environment. With Zendesk’s rapid growth as a leader in CX, this role will lead the charge...
and 9am - 4pm Saturdays (40 hour week) Desirable Skills: Previous experience using Zendesk platform inclusive of Live Chat... and 9am - 4pm Saturdays (40 hour week) Desirable Skills: Previous experience using Zendesk platform inclusive of Live Chat...
the existing customer service ticketing platform (e.g., Zendesk) or by implementing a more effective system if necessary...-channel support and customer service platforms (e.g., Zendesk). Strong understanding of luxury brand tone and customer...
. Experience with telephony/telco integrations, SIP, trunk, PBX is highly desirable. Experience with Zendesk is a nice... to (we will be moving over to Zendesk) Capability to effectively train others in technical domains. Keen attention to detail to ensure...
IT Support Engineer Act as the first point of contact for technical inquiries via Zendesk, email, or phone. Diagnose... in Zendesk, ensuring prompt responses and resolutions while analyzing trends to enhance processes. Support project delivery...
on NA performance and volumes real time. Develop a good understanding of Zendesk, smart help and outlier forms and how data can be used... using Zendesk Strong leadership and communications skills. Conducts thorough searches for information when reviewing...
