. Experience using platforms such as Slack, Trello, and Zendesk for managing customer communication and task workflows..., Trello, and Zendesk for managing customer communication and task workflows. Familiarity with Linnworks for inventory...
be responsible for: Monitoring the Service Desk: Keep a constant eye on our Zendesk system to ensure incidents and requests... that Zendesk is updated with accurate notes and information for effective communication. Handling Inquiries: Manage calls, create...
, and delivering outstanding service with every interaction. Experience with Zendesk is highly preferred, though training... Using Zendesk (or similar CRM) to manage customer queries and ensure they are resolved in a timely manner Ensuring customer...
. Responsibilities will include, but not be limited to: Dealing with orders through an online ordering system, Zendesk, or via fax... Although not essential, it would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
. Responsibilities will include, but not be limited to: Dealing with orders through an online ordering system, Zendesk, or via fax... Although not essential, it would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...