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efficiently using Zendesk . Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred). Team-centric leadership approach - focused on supporting and collaborating...
what our customers prefer Zendesk Experience or Salesforce would be beneficial Experience of mapping new process solutions...
(via Zendesk ). Maintain high service levels, measured via response times. About you Excellent customer service focus...
(via Zendesk ). Maintain high service levels, measured via response times. About you Excellent customer service focus...
Experience with Intercom, Slack, Quicksight, Zendesk , Airtable - advantage Experience selling payroll or regulated technology...
within E-commerce customer service Previous experience with CRM software (Zendesk or similar) and E-commerce platforms (Magento...
Microsoft Office, Tableau, JIRA, Zendesk , Open banking services and Google products WHO WE ARE At the core of LeoVegas Group...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...
Manage the 2nd line ticket queues via Zendesk , ensuring internal SLAs are met Monitor outstanding incidents and work... Zendesk and/or JIRA Ability to work effectively within an entrepreneurial, fast-paced, and results-oriented culture...
. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy, revenue...
and receiving feedback and lifting others up Computer literate and confident using tools such as Gmail, Zendesk , Slack...
with tools like Gmail, Zendesk , Slack, Salesforce, and proprietary travel service platforms. Flexible availability for non...
to payroll approvals Act as first line support for Switzerland & Italy payroll related queries via Zendesk ticketing system...
and receiving feedback and lifting others up Computer literate and confident using tools such as Gmail, Zendesk , Slack...
Have worked closely with a CRM system such as Zendesk , Freshdesk, Intercom etc. Experience providing support for technical...
Specification Customer support experience (Intercom, Crisp, Zendesk , etc.) Experience automating support processes Great...
: · Experience working in customer services advantageous but not essential · Experience using Zendesk advantageous...
to move them through the sales pipeline. Zendesk management - utilise Zendesk (our CRM system) to track and document...
to move them through the sales pipeline. Zendesk management - utilise Zendesk (our CRM system) to track and document...
Have worked closely with a CRM system such as Zendesk , Freshdesk, Intercom etc. Experience providing support for technical...
experience with tools like Intercom, Zendesk , Atlassian * Previous experience in a brokerage/investment company Fluency in...
would be a plus if you have: Experience with Zendesk and/or HelpScout, as both are critical tools in our support operations. Experience implementing new...
, Zendesk and many more. Grown over 95% in headcount in the last 24 months. Responsibilities: As the Sales Director...
and industry knowledge Previous experience with tools like Intercom, Zendesk , Atlassian * Previous experience in a brokerage...
