Location London Advertising Salary Not Specified Backend Developer (Zendesk) - Remote About The Role FDM... is a global business and technology consultancy seeking a Backend Developer with experience in Zendesk to work for our client...
Job Description Engagement Manager Zendesk Professional Services sits within Zendesk’s Customer Experience (CX...) organisation and is focussed on maximising the impact of Zendesk software for both existing and new customers. The Professional...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in selling... in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software...
Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows, macOS, and networking... in technical support, ideally in SaaS or enterprise IT. Strong experience with Zendesk (or similar), Windows/macOS, networking...
ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
-quality support is delivered across all channels (Zendesk, Slack, etc.) Conduct regular 1:1s and performance reviews; provide... managing Customer Support teams in a high-volume, fast-paced environment Strong working knowledge of Zendesk and Slack...
will look like: Offer comprehensive support via phone and email customers Work on the support task list in Zendesk; Define..., report and follow up on issues, and document solutions in Zendesk to keep track of history and statistics; Report news...
. Desirable Experience working with content management tools (e.g., Zendesk Guide). Experience working in live event, sport... service platforms like Zendesk and CRM tools. Knowledge of HTML/CSS basics for formatting and template editing...
. Desirable Experience working with content management tools (e.g., Zendesk Guide). Experience working in live event, sport... service platforms like Zendesk and CRM tools. Knowledge of HTML/CSS basics for formatting and template editing....
