will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX. THE ROLE The...
). Join Zendesk as a Commercial Customer Success Specialist and play a pivotal role in driving the success of our customers... training and best practices. Work cross-functionally and build strong relationships within Zendesk AI Agent's Professional...
someone with previous Zendesk experience who wants more exposure to designing, building and supporting instances across multiple verticals... and sectors. Responsibilities: Administer and Manage implementing client solutions using Zendesk and other contact centre...
to member inquiries through Zendesk, resolving routine issues independently and escalating complex challenges when... across Apolitical's offerings. Identify opportunities to streamline support workflows, enhance Zendesk processes, and optimise systems...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk-managing queues, setting...
reporting and resource planning. This role will focus on analysing data from Salesforce and Zendesk, providing accurate... in this position. Experience with SQL and Google Apps Scripts is a plus. Experience working with Zendesk (or other CRM systems...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk-managing queues, setting...
. Experience using platforms such as Slack, Trello, and Zendesk for managing customer communication and task workflows... if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
Preferred Requirements Experience with Zendesk, JIRA, and Confluence Experience with APIs, Single Sign On and SQL Experience... we use: Absorb LMS & DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA/Confluence, MS Office Suite, Workato. Are you ready...
