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. Ability to multitask and perform under pressure. Familiarity with ITSM tools (Zendesk preferred). Background in data entry...
and have done: Knowledge of case management systems like Zendesk Strong Excel skills Excellent communication skills - written and verbal...
experience leading a home and office based customer service team is beneficial. Experience using Zendesk . Available for shift...
Zendesk - Essential. Excellent communication skills with the ability to work with customers via email and telephone...
support requests via the ticketing system (e.g. Zendesk ), prioritising tasks for timely resolution. Help maintain accurate...
solutions in public sector services. What You'll Be Doing: ✅ Providing technical support via Zendesk , email, and phone.... What We're Looking For: 🔹 Experience with Zendesk or similar ticketing systems. 🔹 Basic understanding of networking concepts...
. Additionally, you will be involved in data mining and analysis across Zendesk and Ferrero CARE platforms to identify opportunities...
. Additionally, you will be involved in data mining and analysis across Zendesk and Ferrero CARE platforms to identify opportunities...
within the department. Responsibilities will include, but not be limited to: Using Microsoft office, Zendesk , and bespoke... would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
, Zendesk , and bespoke internal software to process orders and manage customer queries Performing prescription, clinical need... not essential, it would be beneficial to have: Familiarity with Zendesk and Sage 200 Experience and knowledge of Medical Cannabis...
awareness training is desirable. Previous experience working with a customer support platform such as Zendesk ...
We’d be particularly excited if you have… Experience with ticket management systems such as Jira and Zendesk Knowledge in Image...
solutions in public sector services. What You'll Be Doing: ✅ Providing technical support via Zendesk , email, and phone.... What We're Looking For: 🔹 Experience with Zendesk or similar ticketing systems. 🔹 Basic understanding of networking concepts...
(Zendesk , Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
and switch selling where appropriate. Dealing with all inbound tickets via the Zendesk system, responding within agreed...
Zendesk Ticketing System AssetSonar Inventory Management TeamViewer The person we're looking for... Positive 'Can...
Zendesk . Generate and maintain internal and customer-specific reports on a weekly, monthly and ad-hoc basis. Provide...
administration, customization, and optimization of internal platforms such as Jira or Zendesk , and support the development...
, Zendesk , ebay and Amazon Seller Central experience desired but not essential Excellent customer service skills Excellent...
scheduling of roofing projects Collaborate with the office team to introduce a ticketing system (Zendesk ) Support the pilot...
- Microsoft Outlook and Excel, Zendesk , ebay and Amazon Seller Central experience desired but not essential Excellent customer...
. Experience with Zendesk platform preferred. SAP experience preferred but not required. Experience of working in an office...
with customers either via phone or emails. This is tracked via Zendesk . As we are a small team and due to the inconsistency of the... and escalate concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
Experience using support tools like Zendesk , Intercom, or Freshdesk Ability to explain technical concepts in simple, user...
Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
