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products. Familiarity with support platforms such as Zendesk , Jira, or Confluence. Strong data handling and troubleshooting...
such as Zendesk , Slack, or Jira. Benefits Why Join Us? 💸 Salary & Benefits Competitive salary. A rare opportunity...
to build and scale a support function from the ground up You are comfortable with support tools (Intercom, Zendesk , Freshdesk...
. Manage our helpdesk (Zendesk ) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
. Track, document, and resolve support tickets using tools like Freshdesk, Zendesk , or Jira. Follow up with users to confirm...
to push user adoption and maximize the value of our products and/or integrations. Utilize Confluence, Jira, Zendesk ...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
in Zendesk or similar mail management platforms Working knowledge of Looker What we offer you: 28 days of Annual Leave...
efficiently, ensuring storage areas remain organised and secure Using systems such as Enactor, Zendesk , STORM and The Lobby app...
analytics platforms (e.g., SEON, Tableau, JIRA, Zendesk ). ● Experience implementing new technologies & process optimisation...
analytics platforms (e.g., SEON, Tableau, JIRA, Zendesk ). ● Experience implementing new technologies & process optimisation...
reports Deliver training and manage seller enquiries via Zendesk Lead and mentor team members to drive results What We're...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk ...
cross-border payments and fintech ecosystems. Familiarity with CRM (Salesforce, Zendesk etc.) or sales enablement tools...
such as Jira & Asana. Experience of working with ticketing systems such as Zendesk . Effective at managing communications...
of working with ticketing systems such as Zendesk . Effective at managing communications with both internal departments...
: Troubleshoot and optimise customer service platforms such as Zendesk and AWS to ensure efficient operations. Development & Support.... Technical proficiency with customer service tools (e.g., Zendesk , AWS) and experience managing Knowledge Bases. Strong problem...
* Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
platforms (Freshdesk, Zendesk , HubSpot) Strong communication skills in English and Arabic (both written and verbal) Proven...
Familiar with delivering high level customer service through workflow tools (e.g. Zendesk , Salesforce, ServiceNow...
tasks: check tickets daily in Zendesk and assign them to team members. Support team with technical issues, helping... on a full-time basis Advanced knowledge of all software/applications used (Oracle, Excel, Zendesk ) What do we offer? 💸...
Familiar with delivering high level customer service through workflow tools (e.g. Zendesk , Salesforce, ServiceNow...
within your team and with other relevant teams Experience with SalesForce, Gong, ChurnZero, Zendesk , Tableau or similar tools...
